When your report has been requested via a third party, the fastest way to receive an update is to go to the
http://medi2data.com website – hover over ‘Instructing Parties’ in the menu at the top, and select MET.
MET is an automatic Medical Evidence Tracker – by entering the third party’s reference code, you can view the progress of your request.
Link :
https://www.medi2data.com/met/Alternatively, to receive an update on your report from a Medi2data operative, we recommend using the Live Chat service.
The Live Chat is accessible via
medi2data.com by selecting the speech bubble in the bottom-right corner of the page.
Choose option 3 – “I’m looking for a status update on a report” – and you will be connected to an operative promptly.
You can also email or call the team via customerservice@medi2data.com and 0333 3055 774 (option 3) to discuss your report or any concerns regarding your personal data.
Please note that all requests to access your medical report via the Medi2data website, will require two-factor authentication (2FA) for added security. This process involves verifying your identity through two separate methods:
Something you know – Your personal credentials, such as an email address
Something you have – A second authentication method, such as a code sent to your registered email or mobile device.
This two-step verification process ensures that only authorised individuals can access sensitive information, providing an extra layer of protection for your privacy and security.