You may notice a new entry in your NHS App referring to Segmentation, Patient Need Groups (PNGs) or Johns Hopkins.
What is Segmentation?
Segmentation is a national NHS initiative designed to help healthcare providers understand patients’ health needs more accurately. Developed by Johns Hopkins University, it groups patients into 11 categories based on their overall health and wellbeing. This helps practices provide more personalised care and ensure that patients receive the right support at the right time. If you see this entry in your NHS App, no action is needed from you.
What are Patient Need Groups (PNGs)?
Patient Need Groups categorise patients based on the complexity and intensity of their healthcare need, not just their medical conditions. The PNG system considers a wide range of information, such as long-term conditions, how often a person needs healthcare, and the level of support they are likely to require. Understanding these groups helps explain why different patients may need different types or levels of care.
How do PNGs work?
- Everyone is different: some people are generally well, some have a few long-term conditions, and others have more complex health needs.
- The PNG system places people into one of 11 groups, depending on how much care and support they are likely to need.
- Your group may change over time if your health changes.
The 11 Patient Need Groups
- Green (PNG 1–4) You are generally healthy or have low health needs. You may only require routine check-ups and advice on staying well.
- Amber (PNG 5–9) You have some ongoing health needs. This group may include, for example, people living with mental health conditions or those who are pregnant. You might need occasional support from your care team to help manage your health.
- Red (PNG 10–11) You have more complex health needs or difficulties with mobility. You may require more regular or intensive support from your care team.
Why is this important?
- PNG offers an at-a-glance indication of a patient’s broader needs, at a point in time.
- PNGs help your care team provide care that is tailored to your needs.
- It helps you and your healthcare team work together to keep you as healthy as possible
Please note:
We understand that some patients may be surprised by the group they have been assigned and may want to know more. Please note that PNGs are generated automatically using information already in your health record. They are not individually selected by your GP. They are an additional supporting tool that help healthcare professionals better understand your needs and help to make decisions about your care. If you have any concerns or would like to discuss your PNG, please speak with your clinician at your next appointment.