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When We Are Closed

closedWhen the surgery is closed, please call 111.   

NHS 111

In the case of urgent need when the practice is closed you can call NHS 111. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS Health Help Now

An innovative new service is available to help you find the right treatment for health problems, especially when you are not sure what to do or who to contact.

Developed by Kent and Medway GPs, hospital doctors, paramedics and other health professionals, Health Help Now is a free to use web APP which can be used on a computer, tablet or smartphone. Access it online at

Twitter - @NHSHealthHelp / #healthhelpnow

Facebook -

Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Isn't the NHS supposed to be free?

The NHS provides most health care to most people free of charge but there are exceptions such as prescription charges which have existed since 1951. The charge is made because the cost of the service is not covered under the NHS, such as medical reports for insurance companies.

The Government's contract with the GP covers medical services to NHS patients. Organisations such as insurance companies involve GPs in non-medical work because they are in a position of trust in the community or because an employer wants to be sure that the information provided is true.

What are the costs? 

 Fees for copies of health records of living patients - Up to a maximum of £50.00

Fees to allow patients access to their own health records where no copy is required - Up to a maximum of £10.00

We have a range of certificates and claim forms; Holiday Cancellation forms, insurance certificates, Insurance claim forms etc. Which usually range from £30.00 - £63.00

Extract from records £67.00

Report on a pro forma, no examination £89.50

Written report without examination, providing a detailed opinion and statement on the condition of the patient £133.00

For a more detailed price list please contact us.

We accept cash and cheques supported by a cheque guarantee card.

VAT no. 881 3610 26

This pricelist has been taken from the BMA website, for more information, click here.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website